loren Eric Swanson: Exit Interviews

Tuesday, March 28, 2006

Exit Interviews

Flying to SNA yesterday, I picked this up from Inc. Magazine. I think these questions are not only valuable in the for-profit sectors but also in the non-profit / ministry sectors as they help us get wiser and better at what we do.

Exit interviews provide insights you can use to keep others from leaving. Here’s what every manager should ask:

  • If the CEO left unexpectedly today and you were put in charge, what are the first things you would change?
  • What could have changed six months ago that would have prevented you from .looking for a new job?
  • If you weren’t looking, what factors tipped the scale when an opportunity came up?
  • Who do you think is next to resign and why?
  • If one person leaving the fir would cause you to think twice about leaving, who would that person be?
  • Why didn’t you leave us sooner than now?
  • How did your manager communicate your responsibilities? Do you think he or she was fair and reasonable?
  • Describe any areas of conflict that have affected either your performance or morale, or that you believe affected other employees.

Inc Magazine, April 2006, p. 42


At Tuesday, March 28, 2006 3:27:00 PM, Anonymous mark said...

Great set of questions! Some of them would be good discussion material with just a little tweak.


At Tuesday, March 28, 2006 8:35:00 PM, Blogger Gary Runn said...

I wish we did this within Crusade--I don't think anyone really asked me questions about the RD role as I stepped out. There could be some very valuable learning here.


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